| Q. |
Is there a guarantee on your vests?
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| A. |
We guarantee the workmanship on all of our vests for five (5) years. Keep in mind that because of the patchwork, vests must be dry cleaned to prevent fading.
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| Q. |
What material will my vest be made of?
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| A. |
We only use a 600 Denier polyester material. It has a urethane coating on the interior and it is water resistant – so moisture will not go through the material and reach your Kevlar.
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| Q. |
How long has The Vest Man been in business?
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| A. |
We have been in business over 20 years and take pride in the fact that we have served over 4,000 satisfied customers.
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| Q. |
Do you make trips out to individual departments and stations for fittings?
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| A. |
Yes, if there is a large enough interest in ordering our Tactical Vest Covers then you can call us at (310) 973-5432 to set up an appointment.
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| Q. |
What do I need to bring with me to my vest fitting?
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| A. |
We ask that you please bring your ballistic panels in their current carrier and a cloth badge, if required. In addition, please bring any unique items you may want a pocket for, such as a flashlight or cell phone. We will measure these items and make sure that the pocket we designed for them fits perfectly.
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| Q. |
What type of payment is accepted?
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| A. |
Cash and Check are preferred but we gladly accept Visa, MasterCard, American Express, Discover and Debit. And of course we can accept Purchase Orders and County/City Checks from a Department order.
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| Q. |
How soon should I expect to receive my vest after my order is placed?
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| A. |
Please call us to determine our current turn around time. Normally it is 2-4 weeks, but many times it is much faster. We also offer a rush fee of $25 which will get your vest done in 7 business days for $25. Our competitors take between 4-6 months for a custom vest to be produced.
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| Q. |
How do I clean my vest?
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| A. |
Do not ever put your carrier in a washer or dryer. This will void your warranty. Our carriers have plastic in them and this will get damaged in a washing machine. Harsh detergents/bleach can fade the material and weaken the waterproof coating.
To clean your vest, first take your body armor and items out of the pockets and then:
Get a wash cloth and wipe your vest down with water, if that doesn’t work, use a mild detergent, then wipe the soap off with a clean wet cloth. Remember, the material is waterproof so don’t be afraid to rinse thoroughly. If still not clean enough:
Hand wash it in Woolite or another mild detergent and then hang dry it. Do not wring dry and never use any heat to dry your vest!
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| Q. |
Have you ever-encountered problems with the elastic belts on the vests?
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| A. |
We use the best elastic available, but unfortunately it can still wear out after years of use. We guarantee our product for five years against this becoming a problem.
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| Q. |
What type of pockets do individuals generally ask for?
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| A. |
It depends on the individual and what he/she needs in the field. Common pockets are Pen/Pencil, Radio, Handcuff, Ammo, Pepper Spray and Mobile Phone.
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| Q. |
Do any departments pay for their employee’s vests?
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| A. |
Some do, check with your department for more information.
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